Massachusetts Attorney General, Andrea Joy Campbell, has announced proposed regulations to prohibit hidden “junk fees” and to impose new requirements on auto-renewing subscriptions and trial offers. The proposed regulations would require businesses to clearly disclose the total price of a product at the time it is presented to consumers, including clear and accessible information on whether fees are optional or required, provide renewal notices at the end of trial offers or autorenewal terms, and specify cancellation procedures that sellers must make available to customers, amongst other rules. A hearing will be held on December 20, which is also the deadline for comments. The Alliance plans to submit comments and will continue to monitor developments.
Holly Lubart is Vice President, Government Affairs at the News/Media Alliance. Previously, she served as Vice President of Government Affairs for the PA NewsMedia Association and started her career as a journalist. Lubart has over 20 years of political and communications experience.